Terms and Conditions
By using this website and ordering from Dr. Fungi you must understand and agree to the following terms:
By using this website and placing an order at Dr. Fungi you certify that you are at least 18 years of age. This website, with all its contents, is intended solely for consenting adults.
By placing an order at Dr. Fungi you accept all responsibilities regarding the legality of the products that will be shipped to you. All products on our website are legal in The Netherlands. However, we cannot and will not make any claims about the legal status of any product in any other country, because it is impossible for us to keep up with the continually changing laws in every country. We cannot provide any information on the legal status of a product in your country, so please do not ask us. The list of countries for which shipping is restricted, provided on each product page, is to be considered non-exhaustive; no claims can be made based on this information. You accept the responsibility to inform yourself about your local laws, import and custom regulations before ordering and you certify that the import to your country of the products ordered is legal. We do not encourage the illegal use of our products. We strongly advise you to consult your lawyer, if you have any doubts.
Dr. Fungi makes no claim that the information and products on the website are available, appropriate or legal outside The Netherlands.
All information provided by Dr. Fungi , through this website, links to or from other websites or by its employees over the phone, email or any other transmission is purely for educational and informational purposes. This should never be interpreted as a recommendation to undertake a specific action. Using the information for illegal activities is at your own risk. Dr. Fungi does not warrant that the information on the website is up-to-date or accurate.
The website may not be accessed, viewed or otherwise received in any country or location in which doing so would, or could be, deemed a violation of any law, community standard or customs regulation.
Dr. Fungi makes no claim that our products are suitable for treating any disease, to cure, diagnose an illness or prevent diseases. Dr. Fungi does not provide any specific medical advice. Do not take our products if you have a high blood pressure, heart disease, diabetes or any other health problem. Do not take our products if you're pregnant, nursing, taking MAO inhibitors, medicines or any other (prescription) drug. Do not drive or operate heavy machinery while using our products. If you have any doubts, always ask your doctor and follow his advice. Our products have to be kept out of the reach of children. You're taking full liability for personal injury, damages, punitive measures, lost profit or revenues, loss of use of product or equipment and any loss of property that may result from the purchase, ingestion, use or misuse of any product from Dr. Fungi
Dr. Fungi its owners, agents and employees can not be held responsible for the actions of its customers.
All illustrations, pictures, design, text and logos on this website are copyrighted. Redistribution, retransmission, republication, or any commercial use of any of these contents is strictly prohibited without the written permission of Dr. Fungi.
FREQUENTLY ASKED QUESTIONS
SHIPPING & DELIVERY
We ship out parcels 5 days a week, Monday to Friday. The time of delivery has a maximum of thirty days from the time of payment, but sometimes mail overseas is delayed. Dr. Fungi I Lifetime experience cannot be held responsible for any packages lost by the postal service. We send our orders with Dutch Post NL (https://www.postnlpakketten.nl/). Post NL ships the packages worldwide but a local postal company takes care of delivery to your home.
IS YOUR PACKAGING DISCREET?
We ship all our orders in plain packaging. No reference to us, nor to the content.
HOW MUCH DOES SHIPPING TO MY COUNTRY COST?
Please do not email us and ask for shipping prices, these vary per country and per item(s) that you want to order. We do not know all these different prices by heart. Place a test order in our shop, to check how much shipping we charge for these items.
HOW LONG WILL IT TAKE BEFORE I RECEIVE MY ORDER?
We're located in Holland. Shipping to EU countries takes somewhere between 4 and 9 working days.
Shipping to the US/Canada takes 2, max 3 weeks and South America, Asia and Australia takes 3 to max 4 weeks. Sometimes packages arrive within 1 to 2 weeks, but sometimes it takes 4 weeks, Your parcel may be delayed by Customs as well as by your local postal service. That's why, even though we'd like to, we cannot make any claims about an exact time-frame in which your order will arrive.Please be patient - we can't work miracles and we can't influence international postal services.
WHICH COMPANY WILL DELIVER MY ORDER?
We ship all our orders with PostNL (royal dutch mail), they ship it to your country and in your country a local postal company takes care of delivery.
Example: in Spain it can be MRW, Correos, SEUR or TNT Spain. In the US however only USPS takes care of delivery. So if you have a track number, you can contact USPS with the track number as reference, once it has passed through customs. Please check the track number we have send to you frequently, to make sure they do NOT ship it back to us in case they could not deliver it.
DO YOU HAVE EXPRESS SHIPPING?
No, we do not have this shipping option. Even if you ask us very nicely, we still cannot make an exception for you.
ARE THE PRODUCTS LEGAL IN MY COUNTRY?
We do not know your local laws about our products. We advice you to check this yourself before placing an order. We can not be held responsible for packages that are confiscated by your customs.
HAVE YOU RECEIVED MY PAYMENT?
An international bank transfer will probably take 2 to 3 business days before it is in our bank account. We will send a payment confirmation message once we have received your payment. If you send us a cash payment, we advise to ship it with signed shipment, do not send coins, or the mailman might suspect that there's money in there, and snatch it. We will inform you once we have received your payment.
WILL A MUSHROOM GROW BOX SURVIVE THE TRIP TO MY COUNTRY?
A mushroom grow box should be able to survive a postal trip of 3 to 4 weeks, BUT we cannot and will not guarantee fresh and save delivery. If it is summer in your country and the box has been exposed to heat, the mycelium might get contaminated. Please keep this in mind when ordering these (fresh) products from our shop. 95% of the boxes have survived the trips around the globe
HOW DOES THE MYCELIUM BOX WORK?
You can view the manual of the grow box here: https://www.mushroomgrowbox.org
When the caps of the mushrooms start to open, then it is time to harvest them. You have to pick all the mushrooms (even the small ones). When you have picked them all, you can start the watering procedure again.
When you have picked the fresh mushrooms, you can eat them. But the taste is horrible. Our advise is to let them dry on kitchen paper for 3 to 5 days (not in direct sunlight!). When the mushrooms have dried, you can store the mushrooms in a dry cool place. Do not let them exposed to sunlight! Also the mushrooms can NOT be stored in your freezer! Same goes for the fresh truffles, do NOT store them in your freezer, store them in your refrigerator.
IS MY GROW BOX CONTAMINATED?
A mushroom grow box contains living mycelium. Sometimes the mycelium can get contaminated due to factors, like heat, other bacteria infecting it etc. See the picture what contaminated grow box looks like. So if your box looks like this (green, blue, black mold in it, it is definitely contaminated.If you have doubts, please contact us, tell us how you operated the mycelium box and include pictures, so we can give you advise. All boxes we ship out contain fully grown mycelium and are in good condition obviously.
HOW MUCH WILL MY GROW BOX YIELD?
The yield will vary per strain and more important on the conditions in which you grow the box. Ideal temperature is 22-26 degrees celsius (day and night), minimum 12 hours of light per day (do NOT give it 24 hours of light per day!) and put a layer of water on the bottom of the filter bag to ensure maximum humidity. We cannot guarantee that you will get 400 grams of fresh mushrooms. It is not a can of soup which is produced in a factory, it is mycelium, a living material and a product of mother nature. Treat the box right, and she will treat you right
PAYMENT INFO What are my payment options?
It is currently only possible to make a bank transfer.
Do you like another payment method? Ask us about the possibilities.